heat.taylorcommunications.comTaylor Healthcare Software Support Center

Solutions Healthcare MarcomNAVIGATOR™ Marketing Communications Patient Identity Authentication Patient Identification & Safety Patient Information Solutions Business Customer Communications Marketing Communications On-Demand Publishing Product Marking & Labeling Markets Healthcare Financial Commercial IndustrialContact Us Login CelebrateHealth SMARTworks SR Direct SR OnDemand SR-Promo SecureScrip Customer Service Customer Service Centers Design Services Implementation Services Client Relations Electronic File Submission Equipment Purchase Order Acknowledgement Call our Service Centers Toccoa, Georgia: (800) 755-6405 Dayton, Ohio: (866) 541-0937 Tempe, Arizona: (800) 877-0723 SR Direct: (800) 695-9893 SR Supplies: (800) 926-7806 Software Support SMARTworks® Clinical Enterprise LinkUp Enterprise Terms and Conditions(800) 333-7782 Welcome to the Taylor Healthcare Software Support Centre Web page. From this Web page you may create a new software support request or update / close an existing open support request. Issues reported on this web site are responded to during the hours of 8:00 am to 6:00 pm (Eastern Standard Time) weekdays. If you have submitted a request after 6:00 pm (Eastern Standard Time) weekdays, on a Holiday or weekend, the response will be on the next business day. If this is an Emergency or your system is completely non-operational, please call our Support Center (800) 333-7782 to have the issue escalated for emergency response. If you call to escalate the issue indicate that you have an Emergency. Open a ticket Close a ticket Update a ticket * = required field Software Serial No. (if known) * 8 digit number Ticket * Please wait while we verify your ticket... Software or Content TypeSelect from list belowIMed Content ChangeIMed Support LinkUp Enterprise (LUE/BranchCentral/i3100) SW Clinical Enterprise (FOD, CheckIn, PLUE) SW Effective ResponseSW Effective Workflow EPS, Net30 or other EPS Other, Not Listed * Company/Facility Name * City * State * Contact Name * Contact Phone * Contact Email * Problem CategorySelect from the list belowSoftware is not functional at all (system is down) Software has limited functionality Software is functional but performance not as desired Question regarding software Software/System Change Request * RoleSelectDoctor Nurse PA Office Manager Unit Clerk Risk Manager Project Manager Information Technology Professional Other Short Description (60 chars. max) * Long Description/Notes Explanation of Request (160 chars. max) * SpecialitySpecialty fieldAllergy Anesthesia Bariatric Surgery Cardiac Surgery Cardiology Dentistry Dermatology Gastroenterology General Surgery Gerontology Interventional Radiology Mental Health Nephrology Neurology Neurosurgery Nuclear Medicine Obstetrics and Gynecology Ophthalmology Hematology and Oncology Orthopedic Surgery Otolaryngology Pain Management Pediatrics Physical Medicine and Rehabilitation Plastic Reconstructive Surgery Podiatry Primary Care Pulmonary/Critical Care Radiology, Diagnostic Radiology, Oncology Rheumatology Telehealth Thoracic Surgery Urology Vascular Surgery Other * Contact Name * Contact Phone * Contact Email * Additional Info. (160 chars. max) * Visit Taylor Communications at www.taylor.com Taylor Communications is trusted by the world’s leading companies to advance their reputations by aligning communications with corporate standards and priorities. Providing market-specific insights and a compelling portfolio of solutions to address the changing business landscape in healthcare, financial services, commercial and industrial markets, Taylor Communications is the recognized leader in the management and execution of mission-critical communications.Newsroom Investor Relations Partners & Suppliers Careers Site Map Employees Code of Ethics Terms of Use Privacy...